All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email the customer care for Return procedure within 24hours of delivery. The decision to accept returns rests solely with the Trichy Saratha’s Team.
Once the products are shipped no returns will be accepted unless the above-mentioned details stand true.
The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact saree color. Sometimes the colors may look different due to temperature of your monitor and/or device settings.
Please ensure that sarees are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
Once the Trichy Saratha’s team decides to accept the request, It shall take a week’s time to refund or exchange.
Lastly, the exchange facility shall only be provided once and for all. Repetitive exchange request shall not be entertained.